Every call, text and form.
One inbox.
Calls and texts belong with the customer who started them. See what happened, what Anders handled and where you should step in.
The whole conversation, ready when you are.
Find what needs you
Filter by calls, texts or needs attention. Search for anyone without piecing the day together.
Get the story before you reply
Read the summary, open the transcript or play the recording. See what Anders used for every answer.
Take over in one tap
Your reply pauses Anders in that conversation. Add a private note, mark it done or hand it back.
Good to know: Texting customers needs an approved number and the customer’s permission. Website chat and email aren’t inbox channels in the first release.
Works together with the rest of Anders.
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you’re good at.
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